Shipping & Returns

Shipping Policy

Thank you for visiting and shopping at Fitness Universe Nutrition Store. Following are the terms and conditions that constitute our Shipping Policy.

​Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost

  • ​Standard 3-5 business days Rs 75 (Free for Order above 2000 INR)
  • ​Express 2 business days Rs 150 Flat

Express delivery is only available for orders with delivery addresses in Tier 1 and Tier 2 cities.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

​Damages

​If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to our customer care at info@funutritionstore.com or contact us on any Social Media Platform mentioned on the website within 15 days of receipt of the product.

We will arrange a reverse pickup for the product and then issue either a full refund, or a different item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.

International Shipping Policy

We are shipping Internationally in all major countries and cities.

​Customs, Duties and Taxes

​Fitness Universe Nutrition is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

​Returns Policy for International Shipments

In case International shipments return services won’t be provided, however refund requests will be honoured depending on the issue reported by the buyer. 15-day refund policy is applicable from the date of receiving of goods.

Return & Exchange Policy

15 Day Return Policy

​We offer you complete peace of mind while ordering at FU Nutritonstore – you can return all items within 15 days of receipt of goods. Please ensure however that the product is unused and the tags, boxes and other packaging is intact.

​If you are not satisfied with what you have bought, we’ll gladly take it back within 15 days from the date of delivery. If you have paid by card then we will reverse the payment. In case of Cash on Delivery or Bank Deposits as modes of payment, we will issue a cheque or money will be refunded via NEFT/IMPS in the registered name of the customer